Video Conferencing Guide
    & Online User Manual

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Network Diagnostics: Routing


Overview...

A comprehensive test which will display the exact route your computer is taking to get the Nefsis Cloud and your conference. It will also take a snapshot of the response times at various points to help identify where delays are occuring.

Step-by-Step...


Routing Test

  • While in a Nefsis conference...
  • Select the Help tab
  • Select Network Diagnostics


  • The Network Diagnostics will now open in a new window.
  • Select the Routing tab
  • Click Run Test to test the route and quality of the connection between you and the Nefsis Conference (example of test results below)



     

    NOTE: Latency can vary with a number of scenarios, such as amount or weight of network traffic between you and the Nefsis conference. Typically, the heavier the traffic, the higher the latency - which can lead to poorer audio quality.

 

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