In the previous newsletter we informed you that our US Head Office had announced the addition of traditional teleconferencing capabilities within Nefsis. Unfortunately, we still seem to be having a few issues with the billing and reporting engine interface which will hopefully be resolved soon. As soon as it is solved and the feature is live outside of the USA we will let you know.

The R&D team has also been working furiously to develop an interoperability interface for connecting traditional video conferencing hardware (i.e. SIP/H.323 endpoints) to the Nefsis Video Conferencing Cloud. We are now entering the preliminary Beta testing phase - if you would like to take part in the customer only Beta test phase please contact us and we will provide further details.

May 2011 brought 2 Nefsis updates!

The latest mandatory update to Nefsis was released on 7th May (Build 380), which had to be downloaded and installed prior to joining any online meetings. This was followed up by an optional update (Build 386) that helps address a couple of problems that were seen on a number of system configurations. For further information read the full article by clicking on the Read more link below.

Take control of a meeting with Host password

Have you ever found yourself covering or filling-in for a colleague’s meeting when they're out of the office or on holiday?
 
For regular meetings in the office, this tends not to be a major problem. Just get the meeting notes or agenda and get yourself to the relevant meeting room; but ever thought about doing this in Nefsis? 

At Nefsis UK we are always looking for new ways to help you make the most of Nefsis and we are happy to introduce live text chat support.

Do you have a quick question and want an instant response?

Do you have the Nefsis contact list installed?

If so, just add the UK support team and feel free to ask away.

If not, it's very easy and quick to do . . .  

Whilst we endeavour to make Nefsis as easy-to-use as possible, we appreciate that there can often be times when questions arise and the odd problem needs to be resolved. That’s why we back Nefsis up with inclusive training and technical support for anyone using it.

We pride ourselves in providing exceptional and responsive pre-sales and customer support, whether it be of a commercial or technical nature and as such you can contact us via phone and email. However, you can also invite us into live Nefsis conferences for extra assistance and we have some great online resources too.