Frequently Asked Questions about Nefsis Video Conferencing and Online Meetings

Nefsis is the next generation video and web conferencing online service.

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Nefsis video conferencing service subscriptions include unlimited use of all audio, video and live sharing features shown on this site, plus unlimited conferencing minutes. You can meet online all you like, and rest assured your monthly expense is a fixed cost. Click here for our current price list for video conferencing online services.

Use the [Add Group] button in Nefsis to create a group for your office which everyone will add to their contact list when they install Nefsis.

No—the Nefsis download and installation process is only required for hosts to create and manage their conference settings. Participants can join the conference at any time with a Web browser, by just clicking on a link.

Nefsis is a true parallel processing application. It was designed to leverage all the capabilities of your computer, including all the available cores, processor multimedia extensions and multi-processing capabilities. As your computer becomes more powerful, Nefsis adapts by offering an ever improving experience.

All the encoding and compression in Nefsis is variable rate encoding. This means that all compression dynamically adjusts to your available network performance. As network latency and throughput changes, Nefsis adjusts automatically. A typical video can take 128Kbps for 15 frames per second. Nefsis matches or exceeds the bandwidth efficiency of most hardware video solutions. You can measure the real bandwidth using the integrated bandwidth monitor.

Yes—Nefsis supports as many monitors as your computer has available. That way you can share on one monitor while watching video on another, which is especially useful in the conference room.

Popup allows you to quickly send a popup message to anyone in your office on Nefsis. You can make repetitive popups into a template so things like a 'phone call' can be a one-click action.

Yes—Nefsis supports SSL/TLS3 encryption on all aspects of communications from end-to-end. Nefsis can support military-grade transport layer security at full network line speeds.

Learn more about Nefsis video conferencing security.

Yes—Nefsis was designed specifically to fully leverage Vista.

Nefsis fully supports the Aero interface, you can even share Aero applications.

Yes—Resolutions of 720 and 1080 up to 30 frames per second are supported.

You should use a video capture card that is compatible with DirectShow. Please contact us for assistance with HD and conference room configurations.

Yes—Nefsis traverses firewalls and proxies and in most cases you don't need to make any firewall changes for Nefsis to work.

Nefsis takes care of connecting all participants together for a seamless video conferencing experience usually with no changes whatsoever to firewalls.

No—These solutions require infrastructure modifications, firewall and security changes, proxy deployments and dedicated bandwidth. Nefsis was designed to provide an experience that matches the best solutions available without the cost or implementation complexity.

Nefsis usually requires no firewall or proxy changes on your network to operate, automatically adjusts to bandwidth fluctations, it does not require special video conferencing equipment to connect Intranet users to Internet users, and it does not require an MCU to have a multiparty conference.

You need Windows 2000, XP or Vista, and a broadband Internet connection.

Browse our systems requirements for details.

Almost all DirectShow 8.1, or later compatible webcams are supported. In addition, video capture cards with DirectShow 8.1 or later will allow you to use virtually any video input device including conference room pan-tilt-zoom (PTZ) cameras, document cameras, DVD players, specialty devices and so on. Learn more about video conferencing equipment.

Visit the manufacturers website and download the latest Windows drivers for your camera. These problems are almost always driver related.

Nefsis uses the web ports 80 and 443 for secure communications. In some environments, it may optionally use another port.

Yes—Nefsis can work with high quality capture cards, High-def cameras and LCD/Plasma screens in the conference room, and these can seamlessly interact with users at the desktop—share & annotate powerpoint presentations, conduct instant online meetings, high quality VoIP, all in the best video conferencing service available.

Yes—Nefsis can seamlessly connect anyone, anywhere to a conference regardless whether that person is over the Internet, on your local network, another office or even on the road in a hotel using a wireless connection with their laptop—worldwide!