General Discussion / Video quality issues when using Quickcam Pro 9000
<< < > >>
Reply to this Thread
6/11/2009 2:21:42 PM / Edited 6/11/2009 2:24:05 PM by Colin Reply with Quote

This information applies to users with the Quickcam Pro 9000.

If your Quickcam Pro 9000 webcam is not capturing your video image when it is set 320 x 240 resolution or there are lines in the video images, please use of the options below to fix your issue.

1. Update your Logitech Quickcam software to the latest version. First, if you have to install the latest version of Logitech's update tool.

Logitech update tool

2. If your computer is using an AMD chipset, please install the update from Microsoft.

Link to Microsoft update for computers using AMD chipsets

6/12/2009 11:40:50 AM / Edited 6/12/2009 11:41:35 AM by Laura Delany Reply with Quote

Thanks Colin for the instructions.
It was confusing that the camera would work at 640x480 but not 340x240.

<< < > >>
Reply to this Thread


Europe:   +44 (0) 870 224 0415  (09:00 to 17:30 weekdays, GMT)