Video Conferencing
Desktop Video Conferencing
Room / HD Video Conferencing
Compatible Video Equipment
Web Conferencing Software
Internet Conference Call
Secure Conferencing
Web Collaboration
Multipoint Technology
Advanced Web, VoIP & Video
Complete Feature List
Compare: Nefsis v WebEx
Compare: Nefsis v Hardware Only
Pricing
Support
Online User Guide
Quick Start Movies
System Requirements
Video Conferencing Forum
Video Conferencing FAQs
About
Customers
Testimonials
Case Studies
Newsroom
Articles & Reviews
Press Releases
Video Conferencing Home
/
NEFSIS CUSTOMER SUPPORT
/
VIDEO CONFERENCING FORUM
Bug Reports
/ Client update
Nefsis Customer Care
11/2/2010 7:23:36 AM
/ Edited 11/2/2010 7:24:48 AM by Nefsis Customer Care
Quote:
Originally posted by
AJohnson
Hello, has anyone using the cloud version gotten the error message "Update loader not found: The automatic updater is missing. Nefsis cannot be updated." If so, how was this resolved?
We are unsure why you are recieving that error message. However, you can manually install the loader on the following browsers
FireFox Add-On:
http://www.nefsis.com/setup/firefoxsetup.msi
Internet Explorer Add-Ons:
http://www.nefsis.com/setup/iesetupxp.msi
http://www.nefsis.com/setup/iesetup.msi
You can also manually install the software from this internet location.
www.nefsis.com/setup/cc/ccsetup.exe
After the install it will prompt you for the ID of the meeting and password if needed.
Let us know if this resolves the error message
NEED HELP?
Americas: +1 (858) 715-0970
(7:30 a.m. to 5:00 p.m. weekdays, PST)
Schedue A Live Demo
Contact Sales
FAQs
Europe: +44 (0) 870 224 0415
(09:00 to 17:30 weekdays, GMT)
