Bug Reports / Client update
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11/2/2010 7:23:36 AM / Edited 11/2/2010 7:24:48 AM by Nefsis Customer Care Reply with Quote

Quote:
Originally posted by AJohnson 
Hello, has anyone using the cloud version gotten the error message "Update loader not found: The automatic updater is missing. Nefsis cannot be updated." If so, how was this resolved?


We are unsure why you are recieving that error message. However, you can manually install the loader on the following browsers

FireFox Add-On:
http://www.nefsis.com/setup/firefoxsetup.msi

Internet Explorer Add-Ons:
http://www.nefsis.com/setup/iesetupxp.msi
http://www.nefsis.com/setup/iesetup.msi

You can also manually install the software from this internet location.

www.nefsis.com/setup/cc/ccsetup.exe

After the install it will prompt you for the ID of the meeting and password if needed.

Let us know if this resolves the error message

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