This information applies to users with the Quickcam Pro 9000.If your Quickcam Pro 9000 webcam is not capturing your video image when it is set 320 x 240 resolution or there are lines in the video images, please use of the options below to fix your issue.1. Update your Logitech Quickcam software to the latest version. First, if you have to install the latest version of Logitech's update tool.Logitech update tool2. If your computer is using an AMD chipset, please install the update from Microsoft.Link to Microsoft update for computers using AMD chipsets
Thanks Colin for the instructions. It was confusing that the camera would work at 640x480 but not 340x240.