Texas Partners Credit Union Implements Nefsis Video Conferencing to Schedule Regular Meetings amongst Branch Offices

Read full-length story as published in Credit Union Times

Texas Partners Credit Union has four locations serving the Bell, Coryell, and Lampasas counties in Texas. With assets of $117 million and over 19,000 members, Texas Partners has a large range of members and employees to serve.

The four branches formerly held quarterly employee meetings at headquarters. The other locations are at least twenty five miles away from the main branch, making it time consuming and costly to hold these meetings regularly. Seeking a cost effective way to connect employees without the expenses of travel, Christian Mulvey, Texas Partners Information Technology Director sought out an up-to-date alternative.

Problem: Texas Partners Credit Union sought an affordable, collaborative video conferencing solution to connect their four branch offices.

Solution: Nefsis cloud-based video conferencing with built-in collaboration tools, broad audio/video peripheral, desktop, and room support.

Business and IT Benefits: Nefsis brings real-time communication and collaboration to branch location & board members using HD video quality. Nefsis cuts travel time and expense. Nefsis is easy to install and maintain with no necessary infrastructure reconfigurations.

Nefsis Cloud-Based Delivery

Initially, Texas Partners implemented a video conferencing solution for desktops only, soon realizing an expansion to conference rooms was necessary for flexibility and better online meetings. To meet this requirement using proprietary hardware systems was far too expensive. While researching costs, Mulvey came across Nefsis web and video conferencing which is a cloud-based solution widely compatible with most video conferencing equipment, including A/V peripherals for desktops and rooms. All that is needed to launch Nefsis multipoint video conferencing is a computer, standard Internet connection, and basic webcam.

With Nefsis, Texas Partners eliminated travel costs and the credit union is now holding monthly employee online meetings. The technology has also brought together board members who are retired and prefer to avoid travel for recurring meetings.

"It helps us maintain a sense of community with our employees, and it allows our board members to attend meetings from afar," Mulvey said.

The ability to share documents, PowerPoint presentations, and record sessions are among Mulvey’s favorite features of Nefsis. He also plans on solving member issues through Nefsis’ help desk tools and remote control access.

"Ultimately, there’s no replacement for one on one," Mulvey said. "But times are changing and companies are looking for ways of doing new things for cost savings."

To learn more about Nefsis, contact us, schedule a live demo or start your own FREE trial right now.