Alpha Pro Solutions Moves Training
to Nefsis Web and Video Conferencing
How can you keep your travel budget under control when your business depends on
Alpha Pro Solutions, Inc., of St. Petersburg, Fla., provides breathalyzers, alcohol-screening
devices and Department of Transportation-approved supplies that foster a drug-free workplace. It
also delivers training programs to its customers in the use of these products to keep their
- Training is an important competitive advantage
in market for drug-free workplace products
- Travel expenses took a growing bite out of profits
- Nefsis web and video conferencing supports training
sessions as online meetings
Business and IT Benefits:
- Travel expenses drop dramatically
- Customers receive training without the need to
travel or be absent from operations
- Added value of training sessions over video
conference leads to new business opportunities
Alpha Pro spent years conducting onsite classroom training, and has gradually supplemented
it with CD-ROM, web and videocamera training.
"Customers rely on us for personal training," explains
Tammy Koeppen, chief operating officer of Alpha Pro Solutions.
"We hit a growth spurt a few years ago and started noticing the increasing bite that travel
costs were taking out of profits. To strike a balance, we explored ways of conducting training
through online meetings and video conferencing, and began working with Nefsis."
A training-intensive business
Alpha Pro learned long ago that it's not enough to sell products for a drug-free workplace and
leave customers to figure out the rest on their own. All companies want a drug-free
workplace and most require training to make the most of Alpha Pro's products. Alpha Pro has a
tremendous competitive advantage in combining products, training and the expertise of their
team of highly qualified safety consultants.
Of course, customers set great store by Alpha Pro's training as well - especially in-person sessions
in a classroom - but they understand the limitations of both budget and logistics. Some fret about
the need for supervisors to be away from operations during training, and about scheduling enough
classrooms to accommodate everyone's schedule.
Alpha Pro's objective was clear: Students were traveling to training sessions and trainers were
traveling to client sites, so the company had to reduce travel expenses while maintaining its
industry-standard, real-time training.
Saving money and getting new business
The implementation of Nefsis video conferencing has allowed Alpha Pro to reduce travel on both
sides, effectively eliminating those expenses. Training sessions benefit from the superior,
next-best-thing-to-being-there quality of video conferencing. In addition to the current range of full
courses, trainers have already begun planning to use Nefsis' web conferencing collaboration tools to
deliver product demonstrations, slide deck presentations and more short seminars.
"On the expense-side," concludes Koeppen, "we save
both time and money by limiting our trainers' travel. On the revenue-side, we have gained
new business by offering training through these online meetings."
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